Critical Infrastructure Managed Services
24/7 managed security operations for critical telco infrastructure with 99.98% SLA uptime over 3 years.
A multinational corporation operating critical telecom infrastructure in Indonesia needed a reliable managed services partner to handle 24/7 operations, reduce OPEX, and maintain strict SLA commitments to enterprise customers.
Prima Teknologi took over full managed operations of the client's NOC, implementing a structured ITIL-based service management framework, proactive monitoring with AI-assisted anomaly detection, and a dedicated incident response team.
More Case Studies
Enterprise-wide SSO & MFA Rollout
Deployed Okta-based SSO across 15,000+ employees, reducing login-related helpdesk tickets by 70%.
IoT-Enabled Branch Security System
Deployed smart lock and NFC access control across 200+ branches, integrated with core banking identity.
Ready to Secure Your Enterprise?
Connect with our security experts today. Let's discuss how 20+ years of expertise can protect and power your business.